SERVICES · RESCUE & RECOVERY

An implementation in trouble needs an honest read before a new plan.

Independent assessment first, re-baselined plan second. We don't assume the answer is starting over, and we won't tell you that just to win the engagement.

SIGNS YOU NEED A RESCUE, NOT MORE OF THE SAME PLAN

Dynamics 365 rescue and recovery for projects that have lost the room's confidence.

A rescue engagement starts with an independent read of what's actually true, separate from whatever the status reports have been claiming.

  • 1
    The go-live date has already slipped more than onceEach slip was individually reasonable. The pattern is the problem.
  • 2
    Nobody can say with confidence what percentage is actually doneStatus reports and reality have quietly diverged.
  • 3
    Cost has run meaningfully over the original budgetWith no single moment anyone can point to as the cause.
  • 4
    The original partner is still attached, or has already leftEither way, an independent view of the actual state is the starting point.
HOW A RESCUE ENGAGEMENT RUNS

Assess first. Re-baseline second. Deliver third.

01

Independent assessment

What's actually done, what's salvageable, and what genuinely needs to be rebuilt, read from the live system rather than the status reports.

02

Re-baseline

A revised scope, timeline, and cost built from what we found, not from the original plan that's already been proven wrong.

03

Deliver

A go-live backed by a checklist and change control that actually holds this time, not a hope.

WHAT'S DIFFERENT ABOUT OUR APPROACH

We don't assume the fix is starting over.

What a bad rescue partner does

  • 1
    Recommends a full restart before finishing the assessmentOften because a rebuild is a bigger, more profitable engagement than a repair.
  • 2
    Blames the previous partner without evidenceEasy to say, doesn't actually fix anything, and isn't always true.

What we actually do

  • Salvage what's genuinely load-bearingConfiguration and data that work don't get rebuilt for the sake of it.
  • Name the specific mistake, including where it happenedWithout assuming blame answers the question of what to do next.
FAQ

Common questions about Dynamics 365 rescue projects.

Q.How do you rescue a failed ERP implementation?

With an independent assessment first: what's done, what's salvageable, and what's actually blocking go-live, before any new plan or cost estimate is proposed.

Q.Do you take over from our existing partner?

Sometimes. Sometimes the assessment supports the current partner staying involved, just with tighter change control. We'll say which, honestly.

Q.How long does a rescue assessment take?

An independent assessment typically runs two to four weeks, depending on how much documentation exists versus how much needs to be reconstructed from the live system.

Q.Will you always recommend starting over?

No. Most rescues salvage a meaningful share of existing configuration and data. A full restart is recommended only when the assessment genuinely supports it.

Q.What if we're mid-contract with another partner?

We can run the independent assessment alongside an existing engagement. What happens after depends on what it finds.

Considering a rescue engagement

Get a straight read on scope before you commit.

Tell us where the project stands today. We will tell you honestly what a realistic path back looks like.

Book a 30-minute call

With someone who has run this kind of engagement before.

Run the situation diagnostic

Four minutes, no email required.