PROOF · THE POST-MORTEM SERIES

Case studies show what worked. Post-mortems show what broke, and why.

This series is specific write-ups of projects that went sideways before we were involved, or partway through our own engagement. No client names, but no smoothing over the failure either.

WHY THIS SERIES EXISTS

Most "case studies" only publish the wins.

We publish both. Case studies cover engagements with a clean before-and-after metric. This series is the harder, more useful half: the specific mechanics of how a project went wrong, and what it actually took to fix.

  • 1
    Every entry is one real projectDetails are changed or generalized to protect the client, but the failure mode itself is not softened or invented.
  • 2
    We name the mistake, including our own where relevantIf we made a call partway through that made things worse before it made them better, that's in the write-up.
  • 3
    New entries are added as projects close, not on a scheduleThis is a growing series, not a fixed set. One entry is live so far.
CURRENT ENTRIES

Read the one that's live.

Scope Creep: The Four-Month Slip Nobody Called Out Loud

A retail and logistics Business Central rollout ran roughly four months past deadline and about a third over budget, one reasonable addition at a time.

In a similar situation right now?

If your own rollout is slipping the same way, the Rescue page covers what an independent health check looks like.

HOW TO READ THESE

Look for the pattern, not just the story.

One reasonable step at a time
Almost none of these failures are one dramatic decision. They're a series of individually defensible calls that compound.
Process gap, not a skills gap
The people involved were usually competent. What was missing was authority to say "this is off track" out loud, early enough to matter.
FAQ

Questions about this series.

Q.Are these all our own clients?

Some are engagements we ran end to end. Some are independent health checks we were brought in to perform partway through someone else's project.

Q.Why is there only one entry so far?

We'd rather publish these properly, with enough detail to be useful, than rush out thin summaries to pad the count.

Q.Will you publish a post-mortem about a project you're currently running?

No. These are published after an engagement closes, not while it's live.

Recognize your own project in one of these?

Get a straight read on your situation, not a pitch deck.

Tell us what's happening. We'll give you the same kind of straight, specific read these write-ups do.

Book a 30-minute call

With someone who's run one of these health checks.

Run the situation diagnostic

Four minutes, no email required to see the result.