Every services firm says they're selective. Most aren't. This page is the specific, checkable version: the project shapes we take, and the ones we'll point you elsewhere for.
We don't run a general Dynamics 365 practice that does a bit of everything. We run these four situations well, repeatedly, and we say no to work that doesn't match.
Straightforward scope, a clear go-live date, and a business that hasn't been burned by a prior project.
An implementation that's over budget, over deadline, or has lost the business's confidence, with another partner still attached or already gone.
A system that's live and mostly working, where the gap is response time, configuration drift, or nobody owning it day to day.
An existing Dynamics 365 footprint that needs to cover a new legal entity with real tax and compliance requirements.
These aren't hypothetical edge cases. They're the requests we actually decline, and roughly where we'd point you instead.
Business Central, GP, or the CRM side. If not, we'll say so on the first call and point you elsewhere rather than waste your time.
New implementation, rescue, managed support, or expansion. Work that's genuinely a fifth shape gets an honest "that's not us."
If the engagement can't plausibly change the metric you care about, we'd rather tell you that upfront than bill for activity.
We'd rather turn down a good-fit project at the wrong time than take it on and deliver it thin.
We'll tell you why on the call, and where we think you'd get a better fit, even if that's another firm entirely.
Not directly. It means we scope against the four situations above rather than stretching to fit whatever comes in the door.
Sometimes. A rescue can surface a genuine expansion need, for example. We'll flag it and re-scope rather than quietly absorb it into the original engagement.
Tell us what's actually happening and we'll give you a straight answer, including if the answer is 'not us.'
With someone who can tell you honestly whether it's a fit.
Four minutes, no email required to see the result.