SERVICES · IMPLEMENTATION

A new Dynamics 365 implementation, run the way we would want it run for us.

Full end-to-end delivery from first discovery call to go-live, with a written plan you can hold us to at every stage. This is a new-implementation engagement, not a rescue or a support contract.

WHO THIS IS FOR

Dynamics 365 implementation services, scoped to a clean start.

This service is for a business moving onto Business Central, Dynamics GP, or the CRM side for the first time, or replacing QuickBooks, Excel, or an unsupported system with a proper ERP or CRM implementation.

A good fit if

  • ✓
    You're moving off QuickBooks, Excel, or a legacy systemA clean, scoped implementation onto Business Central or GP, not a rescue of something already in flight.
  • ✓
    You have a target go-live date and a defined budget rangeEnough clarity to scope diagnose-through-land properly from day one.
  • ✓
    You want AI agents and Copilot configured from the startTrained against your real chart of accounts during the build, not bolted on after go-live.

See a different page if

  • 1
    A project is already underway and strugglingSee Rescue & Recovery instead.
  • 2
    You're moving data off Dynamics GP, NAV, AX, or another platformSee Migration & Upgrade for a data-first approach.
  • 3
    Your system is live and the gap is day-to-day supportSee Managed Support instead.
THE SIX-STAGE METHOD

The same implementation method behind every engagement we run.

Diagnose, design, data, build, prove, land. Every Dynamics 365 implementation follows the same sequence, with a clear owner and exit condition at each stage.

01

Diagnose

Full inventory of current process, data, and integrations before anything is designed.

AI: process mining
02

Design

A solution design mapped to your actual workflows, not a generic template.

AI: gap mapping
03

Data

Master data and history migrated, cleaned rather than just copied.

AI: cleansing & matching
04

Build

Configuration and any required customisation, reviewed against the original design.

05

Prove

User acceptance testing against real scenarios, not a generic checklist.

06

Land

Go-live timed around your calendar, with support through the first close.

AI: in-app help agent
See the full method, stage by stage →
WHAT'S INCLUDED

What a Dynamics 365 implementation engagement actually delivers.

3–6 mo
Typical timeline for a single-entity Business Central or GP implementation
Written plan
A stage-by-stage plan you can hold us to, agreed before Build starts
Hypercare included
Support through your first full close cycle, not just to go-live day
  • 1
    A signed-off design document before configuration startsEvery gap between your process and standard Dynamics 365 gets one answer: change the process, configure it, or build it.
  • 2
    Cleaned, validated data migration, not a raw importDuplicate and inconsistent records get caught before they reach the new system.
  • 3
    Test scripts built from your real transactionsNot a generic script that ships with the methodology.
  • 4
    Training material built from your actual configurationPlus the AI in-app help agent, so questions after go-live don't all land on one person.
FAQ

Common questions about Dynamics 365 implementation services.

Q.How long does a Dynamics 365 implementation take?

Most single-entity Business Central or GP implementations run three to six months. Multi-currency, multi-entity, or heavy integration requirements extend that range.

Q.Which Dynamics 365 product should we implement?

Business Central fits most mid-market businesses; Finance & Operations fits larger, more complex organisations. Run the situation diagnostic or book a call and we'll tell you honestly which fits.

Q.Do you offer fixed-price implementation?

Pricing depends on scope, which is why Diagnose and Design come before any fixed number is quoted. We'd rather scope it properly than guess upfront and revise later.

Q.What happens after go-live?

Hypercare support continues through your first full close cycle, since that's typically when the questions that matter most surface.

Q.Can AI agents be included in the implementation?

Yes. Copilot and AI agents are configured during Build against your real data, and handed over live at go-live rather than sold as a separate phase-two project.

Planning a new implementation

Get a straight read on scope before you commit.

Tell us the scope you are considering. We will tell you honestly what a realistic timeline and team looks like.

Book a 30-minute call

With someone who has run this kind of engagement before.

→

Run the situation diagnostic

Four minutes, no email required.

→